Wednesday, 11 Nov 2009
What’s in a conversation?
We now live in an age where blog posts, tweets, customer rankings and forum comments heavily influence brand reputation and purchasing decisions. Businesses can ill afford to ignore their publics any longer and it is absolutely essential, now more than ever, to engage your audiences and contribute to the conversation.
Thought Of The Day
Reacting to negative reviews: Excercise in futility or Necessary action?
